Trust Builds, Suspicion destroys.
The 3 commitments
When things don’t go as expect and there is a gap between my expectation and reality. I am going to choose to fill that gap with Trust.
When someone else comes to me and tries to fill that gap with suspicion about you I am going to choose to fill that with Trust.
If at any point that Trust begins to erode, at that point I am going to come and speak directly to you.